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Delivery Charges
Data Protection
Satisfaction Guarantee
Product
Quality Guarantee
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General Terms and Conditions
1. All prices are in United States Dollars (USD).
When items are out of stock, we will try to maintain the published price, but
we reserve the right to raise or lower it, based on our replacement costs.
2. Prices exclude delivery charge, see delivery
table for cost.
3. We usually ship within 24 hours unless otherwise
noted. You will be advised of any delay or if the item is not available.
4. In the unlikely event that your product is lost
or damaged in transit please contact us as soon as possible. We will arrange
with you to replace or repair the goods as quickly as possible.
5. We maintain a stock of items, but we are at
the whim of our suppliers; products must be subject to availability and may
be withdrawn at any time. If your order can not be fulfilled you will be offered
an alternative or given a full refund.
6. For international shipment rates, please contact
us by email (helpdesk@unicycle.com)
or call us at (01) 678-494-4962.
Payment
Payment can be made by credit card/debit card,
check or money order:
1. Credit or debit card. Payment will be debited
from your account before products are shipped. Online processing is provided
through an IBM-approved business partner. You deserve privacy and we absolutely
will not provide any customer purchase information to any other source. We cannot
be held liable for any loss you may suffer if a third party procures unauthorized
access to any data you provide when accessing or ordering from our site.
2. Check or money order. Payment should be made
to Unicycle.com and sent with a clear statement of order requirement, including
delivery address to:
Unicycle.com
1148 JVL Court, Suite 170
Marietta GA 30066
USA
Delivery Charges
Our online catalog has been
integrated with the online UPS rate calculator. Delivery charges are determined
by the total weight of your order, and by the delivery location. We’ve
installed a utility that enables you to determine the delivery charges for every
item in our catalog.
Please note that delivery
charges do not include import duties, taxes or broker fees imposed by government
customs and revenue agencies. We have no control over the fees you may be charged,
and we are required by law to declare the value of each item you have purchased.
Before you select
a premium shipping service (such as UPS Next-Day Air, UPS 2nd-Day Air,
and UPS 3-Day Select), the chart below will help you determine which level of
service you need. UPS operates Monday through Friday. Weekends and
holidays are not included in the delivery calculation. UPS does
not count the date of pickup as day one. Day one begins the day after pickup.
We normally ship within
48 hours from the time of purchase. A typical order/shipment/delivery process:
Date
ordered |
Date
shipped (48 hours later) |
UPS
clock begins |
Service
level |
Delivery
location |
Date
delivered |
Days
elapsed since order |
August
13 |
August
15 |
August
16 |
UPS
Ground |
Los
Angeles |
August
23 |
10 |
August
13 |
August
15 |
August
16 |
UPS
3-Day Select |
Los
Angeles |
August
20 |
7 |
August
13 |
August
15 |
August
16 |
UPS
2nd-Day Air |
Los
Angeles |
August
19 |
6 |
August
13 |
August
15 |
August
16 |
UPS
Next-Day Air |
Los
Angeles |
August
16 |
3 |
In some cases, on standard
products, we offer same-day shipping. If you’re trying to
get it there in time for a birthday or special event, please call us. If we
can meet your deadline, we will.
Data Protection
We request your name and address to enable us to
provide you with an efficient sales and after-sales service, but we WILL NOT
pass your name and address to ANY third parties.
Satisfaction Guarantee
If you're unhappy with an item you purchased from
us, please let us know. You'll find us entirely reasonable. YOU are our business!
If you're unhappy we'll make every effort to correct the problem to your satisfaction.
However, if all else fails, contact us and you may return the item in an unused
condition, along with the original packing and sales receipt for a refund, minus
return shipping and handling charges.
Product Quality Guarantee
We guaranteed our products against any kind of
manufacturing defect. If the product you purchased from us should develop such
a fault within 30 days of purchase we will repair it, exchange it for an equivalent
product if available, or if you prefer, refund your money. Contact us and we
will arrange collection of the item (preferably in its original packing) along
with your sales receipt.
Site Links
To give added value of our expertise and experience,
Unicycle.com has provided hyperlinks to Websites maintained or controlled by
others. We are not responsible for and do not endorse the contents of, use of,
or any of the products or services offered in these sites.
Contact
Unicycle.com
1148 JVL Court, Suite 170
Marietta GA 30066
USA
Phone 1-800-864-2925
Fax 678-494-6987
Email helpdesk@unicycle.com
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1148 JVL Court, Suite 170, Marietta, Georgia, 30066, United States.